End-to-End Digital Transformation Services

From strategy to action

Digital transformation is the process of planning and executing an individual business strategy for digital adoption. Medium and large enterprises partner with BeXPERTS to find improvement opportunities in their business processes and launch digital transformation.

Start Your Digital Transformation

Gihad Ali
CTO at BeXPERTS

Every process can be improved or transformed digitally

“There's always a way to achieve a much higher return on employees' efforts and a company's resources with a deliberate digital transformation strategy. A digitally savvy company can grow irresistibly.”

True to Our CTO’s Word – See How We Can Apply Digital Transformation for You
Customer experience transformation

We create customer experience programs focused on digital engagement and multitouch customer journeys. It allows our clients to stand out in the market competition and stay strong in crisis times thanks to the established digital presence.

Elements of digital transformation:

  • Ecommerce launch in B2C and B2B segments.
  • Immersive digital experience: AR-powered apps, 3D product modeling, live video integration.
  • IoT-assisted in-store experience: smart shelves, connected consumers, personalized store navigation.
  • Programmatic advertising tools.
Customer service transformation

We help businesses create fast, helpful and proactive digital customer service. This way, it becomes a building block of lasting customer loyalty.

Elements of digital transformation:

  • IoT-enabled remote servicing.
  • Multi-channel customer service desk.
  • AI adoption for task automation and data-driven insights for faster case resolution.
  • Intelligent chatbots.
Supply chain transformation
By redesigning supply chains, we help make them faster and more flexible and take associated risks under control. Positive changes are possible throughout supply chain management.

Elements of digital transformation:

  • No-touch supply chain planning.
  • Ad-hoc demand forecasting.
  • E-procurement.
  • Dynamic pricing.
  • RFID-based warehouse management.
  • Multichannel order management.
  • Robotic process automation.
  • Blockchain-based traceability in cargo transportation and handling.
Corporate finance transformation

We help companies digitalize up to 90% of corporate finance-related tasks and, thus, drive significant time and cost savings and improvements in financial data accuracy.

Elements of digital transformation:

  • Automation of document processing, financial calculations, and bookkeeping.
  • AI-powered big data processing to support financial planning and analysis.
  • In-house banking, automated POBO and ROBO/COBO operations.
  • Blockchain-based recordkeeping to improve security of sensitive data.
Workforce transformation

We provide digital tools to arm your employees with new abilities and enable more effective ways of working.

Elements of digital transformation:

  • Automation of a document life cycle.
  • Low-code apps for quick automation of everyday tasks and workflows.
  • Digital workspaces for team collaboration.
  • Secure remote work environment.
  • E-learning tools.
  • API-driven infrastructure for fast integration of internal and external systems.
Manufacturing transformation

We bring to life the Industry 4.0 concept to increase manufacturing productivity and quality. We can fully plan and supervise your transition to a smart factory.

Elements of digital transformation:

  • Sensor-equipped machinery providing data on the machinery condition and enabling preventive maintenance.
  • Digital twins to run simulations in a virtual environment and apply results to real objects.
  • Connected workers to exercise greater process control.
  • Product quality control.
Healthcare transformation

We help healthcare institutions open up new ways to deliver health care remotely, especially valuable in times of social distancing and for patients in distant or rural areas. Also, we apply techs to improve the quality of patient examination, supervision and treatment.

Elements of digital transformation:

  • Telemedicine.
  • Wearable IoT devices for remote health monitoring, on-site tracking of the location of patients and hospital staff.
  • RFID-based management of hospital inventory. Medical image analysis.
  • Medical image analysis.
  • VR solutions for different educational and treatment purposes.
  • Digital patient engagement via portals and apps.
Financial service transformation

We help banking, payment, lending, and investment companies achieve digital agility in a rapidly evolving BFSI sector with the help of custom process automation solutions and advanced technologies.

Elements of digital transformation:

  • Automation of omnichannel customer servicing operations.
  • Intelligent risk assessment.
  • AI-supported client interaction.
  • Decentralized finance.
  • Advanced IAM.
  • Scalable IT infrastructure to process the growing volume of financial data.
  • Open APIs to facilitate sharing of financial data and create new services.
Enterprise transformation

We take a holistic approach to identify and improve all pain points and inefficiencies that undermine your processes in any business area. We prioritize the goals and actions to keep the high pace of your digital transformation and get the return on your investment as early as possible.

Elements of digital transformation:

  • Modernization of legacy software with unreasonable cost of ownership.
  • Creation of new business software.
  • Cloud enablement.
How We Unfold Digital Transformation
number

In-depth investigation of the current business state

At this step, we:

  • Get an overall business picture: size, geographical presence, major processes, business model(s), product/service lines, supply chains, finance.
  • Find out business goals and a planned roadmap for further company development. As the vision of different stakeholders may differ, we consolidate the opinions and ultimately advise on how the strategy may be tuned in view of digital transformation.
  • Define business areas subject to transformation and study them thoroughly using business process assessment, interviews, problems/goals decomposition, value stream mapping.
  • Identify areas of waste:
  • Time and energy waste for manual, repetitive, excessive activities.
  • Defects in end products or processes and costs associated with their correction.
  • Irrational use of assets or space.
  • Miscommunication, poorly coordinated activities between employees.
  • Wasted data.
number1

Digital transformation strategy

At this step, we:

  • Set up long-term digital transformation goals.
  • Prioritize goals based on the expected impact and urgency.
  • Plan a sequence of manageable initiatives taken to achieve the goals.
  • Appraise each initiative in terms of cost, time, and manpower requirements.
number2

Digital transformation implementation

At this step, we:

  • IT infrastructure transformation to reduce costs and enable technology-driven innovation.
  • Implementation of new software aimed to bring the required improvements to business processes.
  • Transformation of existing software solutions to align them with the current business needs, make more maintainable and user-friendly.
  • Integration of business systems internally and with third-party apps and services.
  • Setup of data analytics of the required complexity, from descriptive data analysis to data science.
  • Digital testing tailored specifically to digital transformation projects and covering end-to-end functional, integration, performance, security, usability, and data migration testing.
number3

Risk mitigation

Throughout the entire digital transformation, we control the risks of:

  • Operational complexity to prevent user-unfriendliness in apps or overcomplicated processes hard to adopt.
  • Unresponsiveness or lagging performance of business apps caused by improper architecture.
  • Vulnerabilities in a cybersecurity system.
  • Data leakage or data confidentiality breaches.
  • Non-compliance of digital solutions with sectoral regulations.
  • Cost and time overruns.
number4

Program and project management

We concert all the activities planned for digital transformation and help:

  • Coordinate multiple autonomous teams.
  • Manage the costs and achieve maximum business value for the given budget.
  • Establish the practice of continuous integration and continuous deployment (CI/CD).
  • Manage delivery deadlines and mitigate possible delays.
  • Report on the digital transformation progress.
  • Tune the digital transformation strategy amid the implementation in case of altering circumstances.
Digital Transformation Technologies We Use to Ensure Business Value

Edge computing & low-latency network

Cloud computing

Robotic process automation

Machine & deep learning

Natural language processings

Image analysis
Artificial intelligence & data science

Internet of Things

Digital twins

Blockchain

Augmented & virtual reality

How BeXPERTS Will Create Your Digital Transformation Profit
Digital transformations are vast in scale and cost. So, before rushing into this experience, you need to understand if the investment will pay off. Below, we describe the most common opportunities created by digital adoption, but surely you will have even more benefits arising from your individual digital transformation strategy.
Increased
  • Asset efficiency
  • Labor productivity
  • Sales opportunities
  • Digital conversions
Reduced
  • Paperwork
  • Operational costs
  • Machinery downtime
  • Order lead time

Improved

  • Product quality control
  • Response to demand fluctuations
  • Employee satisfaction

Faster

  • Document routing
  • Response to demand fluctuations
  • Resolution of customer service cases

Transparent

  • Interdepartmental coordination
  • Approval procedures
  • Business performance metrics

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